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Solvvy

Powered by artificial intelligence, the Solvvy conversational platform scales your support operations so you can meet your customer’s expectations of doing business with you.

|Visit solvvy.com

How much does Solvvy cost?

Solvvy is a SaaS provider specializing in AI-driven conversational platforms designed to enhance customer support operations. Given the nature of the software and the current competitive landscape, Solvvy may offer flexibility in pricing, especially for bulk contracts or long-term commitments.It's essential to highlight Solvvy's average contract value of approximately $77,798 and consider that there have been significant negotiations in the past, with total product-level negotiations reaching approximately $811,899. This indicates a willingness on their part to adjust pricing based on the customer’s negotiation effectiveness.When approaching negotiations, focus on their proposed price of $1,156,693.1 and emphasize your potential total savings of around $67,519.1 from previous transactions. This positioning can provide leverage, especially if you can demonstrate value in your previous dealings or the scale of your support operations needing the platform.
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How does Solvvy price and package their products?
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Negotiating with Solvvy

Negotiation Tips

Leverage competing offers as a powerful tactic. Inform Solvvy about any competitor that quoted a lower price for similar functionalities. Emphasize that due to budget constraints from your finance team, you may need to consider alternatives if Solvvy cannot meet your pricing needs. Identify specific competitor offers to enhance the weight of your negotiation.
Discuss the possibility of waiving any overage fees as part of your negotiation with Solvvy. Make it clear that growth is expected and that overages should not add undue costs to your budget. Refer to your historical usage patterns to support your argument for waiving these fees.
If you anticipate significant growth in users, utilize this as a negotiation tactic. Emphasize that your organization is in a growth phase and that you expect favorable pricing that reflects the increased usage. Highlight how economies of scale should apply in your case to achieve lower rates.
If considering a multi-year commitment, use this to seek additional discounts. Stress the request for multi-year contracts is rare within your organization, which justifies the need for significant discounts on the overall contract value with Solvvy.
If you are unsure about committing to a long-term contract, propose a short-term or month-to-month arrangement while assessing the effectiveness of Solvvy. This strategy could secure more favorable terms, as your team needs an opportunity to evaluate the return on investment before making a long-term commitment.

Considerations when buying Solvvy

OwnershipSolvvy
Fiscal year endDecember
Best months to buyNovember, December
Payment TermsAnnual upfront, Quarterly payments available upon request
Upgrades/downgradesSolvvy only offers upgrades for its services.
Redline thresholdRedline threshold estimate is $50k.

Additional Info

What is Solvvy?

Powered by artificial intelligence, the Solvvy conversational platform scales your support operations so you can meet your customer’s expectations of doing business with you.
Solvvy's 1 Product
Solvvy
Powered by artificial intelligence, the Solvvy conversational platform scales your support operations so you can meet your customer’s expectations of doing business with you.

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