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Gainsight

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Gainsight is the leading Customer Success Management platform. It empowers the Customer Success movement to drive revenue and increase retention at scale.

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About Gainsight

Gainsight Overview

Gainsight is the leading Customer Success Management platform. It empowers the Customer Success movement to drive revenue and increase retention at scale.

Gainsight's 10 Products

Customer Communities: Business logo
Customer Communities: Business

An integrated community to support bigger teams

Customer Communities: Enterprise logo
Customer Communities: Enterprise

Advanced integrations & support for custom requirements

Customer Communities: Professional logo
Customer Communities: Professional

Grow your first branded community

Customer Education: Essentials logo
Customer Education: Essentials

Gainsight Customer Education empowers organizations to enhance customer success through tailored learning experiences. With tools for creating courses, dashboards, and digital education strategies, it helps businesses drive product adoption, retention, and customer satisfaction.

Customer Education: Premium logo
Customer Education: Premium

Gainsight Customer Education empowers organizations to enhance customer success through tailored learning experiences. With tools for creating courses, dashboards, and digital education strategies, it helps businesses drive product adoption, retention, and customer satisfaction.

Customer Success: Enterprise logo
Customer Success: Enterprise

Gainsight Customer Success is a powerful platform designed to drive customer retention and revenue growth. It offers tools for customer health scoring, journey orchestration, and feedback analysis, enabling businesses to build lasting relationships and optimize customer experiences.

Customer Success: Essentials logo
Customer Success: Essentials

Gainsight Customer Success is a powerful platform designed to drive customer retention and revenue growth. It offers tools for customer health scoring, journey orchestration, and feedback analysis, enabling businesses to build lasting relationships and optimize customer experiences.

Customer Success: Essentials+ logo
Customer Success: Essentials+

Gainsight Customer Success is a powerful platform designed to drive customer retention and revenue growth. It offers tools for customer health scoring, journey orchestration, and feedback analysis, enabling businesses to build lasting relationships and optimize customer experiences.

Product Experience: Enterprise logo
Product Experience: Enterprise

Gainsight Product Experience enhances user engagement and adoption through advanced analytics and in-app interactions. It empowers businesses to optimize product usage, gather feedback, and drive customer satisfaction.

Product Experience: Essentials logo
Product Experience: Essentials

Gainsight Product Experience enhances user engagement and adoption through advanced analytics and in-app interactions. It empowers businesses to optimize product usage, gather feedback, and drive customer satisfaction.

Negotiation insights

Discount levers
Success potential
What you can give to move the needle on pricing
RenewalsNew purchases

Multi-Year
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Case Study / Reference
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Expected Growth / Economies of Scale
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End of Quarter Signature
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Quick Sales Process / Signature
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red circle with arrow pointing downLow chances of success
yellow circle with white dashMedium chances of success
green circle with white arrow pointing upHigh chances of success
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