Sendbird

AI Agent Platform

Creates intelligent, omnichannel support that understands intent, maintains context, and adapts across in-app chat, email, SMS, WhatsApp, and more—delivering human-like resolution at scale.

Business Messaging

Streamline your teams' operations with intuitive messaging software and simplify stack integration with a unified API for in-app, SMS, mobile push, KakaoTalk, and WhatsApp notifications.

Calls: Video Cloud Recording

Enables cloud-based video call recording to archive interactions, support compliance needs, or improve training and service quality.

Calls: Video Peer-to-peer

Enables low-latency voice calls directly between users, ideal for fast, secure one-on-one conversations with minimal server use.

Calls: Video Server-Relayed

Uses Sendbird’s server infrastructure to ensure consistent video quality, reliability, and support for diverse network conditions.

Calls: Voice Cloud Recording

Captures and stores voice calls in the cloud for compliance, analysis, or review, useful in support, finance, or telehealth scenarios.

Calls: Voice Peer-to-peer

High-quality voice APIs for in-app calling with features like call recording, call events, and more.

Calls: Voice Server-Relayed

Routes voice traffic through Sendbird’s infrastructure for greater reliability, security, and network compatibility across regions and devices.

Chat API: Enterprise

Custom-priced for massive scale and peak usage. Offers dedicated servers, priority support, advanced moderation, and configurable infrastructure—designed for high-demand, enterprise-grade deployments.

Chat API: Free trial

Explores full Pro chat features with up to 1,000 monthly active users (MAUs)—ideal for testing without a credit card. No overages allowed.

Chat API: Pro

Adds translation, image moderation, supergroup channels, and enhanced data export—supporting feature-rich chat at scale for up to 100,000 MAUs.

Chat API: Starter

Includes essential messaging, basic moderation, and ticketed support for up to 100,000 MAUs—offering core chat capabilities for small-scale apps.