Round Robin
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About Round Robin
Round Robin Overview
Ticket assignment automation for Zendesk After a week of usage we noticed an immediate improvement in ticket efficiency and response times as agents are no longer monitoring a queue and making the decision if they should pick up a ticket or not in fear of being too overloaded.
Round Robin's 1 Product
Ticket assignment automation for Zendesk After a week of usage we noticed an immediate improvement in ticket efficiency and response times as agents are no longer monitoring a queue and making the decision if they should pick up a ticket or not in fear of being too overloaded.
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