Qualtrics

Qualtrics: Cloud

Qualtrics: Cloud is the backbone of the entire Qualtrics ecosystem. It delivers scalable, AI-enhanced, and secure experience management across every touchpoint, entirely via the cloud. It’s the infrastructure that powers all Qualtrics products.

Qualtrics: CoreXM

Qualtrics CoreXM is the single solution for all of your experience data. Key features include sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, and data insight reports.

XM Employee Experience: 360 Development Feedback

Transform sporadic employee feedback into a dynamic development ecosystem that empowers employees to drive their own growth while aligning with organizational objectives. Our intelligent scheduling and self-initiated 360-degree feedback capabilities ensure continuous, relevant insights throughout the employee lifecycle.

XM for Customer Experience

Software to immediately surface customer friction and guide frontline teams in the moment to better serve clients.

XM for Customer Experience: Frontline Care

Best for customer experience and contact center leaders who want to retain and upsell more customers

XM for Customer Experience: Frontline Digital

Best for digital owners who want to increase conversion, increase CSAT, and reduce the cost to serve

XM for Customer Experience: Frontline Locations

Qualtrics XM for Customer Experience is a comprehensive platform designed to enhance customer satisfaction and loyalty. It transforms customer data from various touchpoints into actionable insights, enabling businesses to identify pain points, address experience gaps, and deliver exceptional service across all channels.

XM for Employee Experience: Employee Experience

Understand what your people need and drive action at every level—from HR teams to individual people managers—to increase engagement, productivity, and retention.

XM for Employee Experience: People Analytics

Best for people analytics leaders who want to know which investments will drive the most business impact

XM for Employee Experience: People Engage

Best for employee experience leaders who want to improve engagement, productivity, and lower the costs of attrition

XM for Employee Experience: People Lifecycle

Best for talent acquisition and people development leaders who want to optimize employee journeys

XM for Strategy and Research: Strategic Brand

Best for marketing and brand leaders who want deeper, more actionable insights in real time

XM for Strategy and Research: Strategic Research

Best for research and insights leaders who want to make research more cost- effective and find deeper insights, faster

XM for Strategy and Research: Strategic UX

Best for product and UX leaders who want one solution for all their product research