PlayVox
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PlayVox
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About PlayVox
PlayVox Overview
PlayVox is the customer service quality monitoring software designed to help businesses deliver great customer experience.
PlayVox's 3 Products
Playvox equips contact centers a with cloud-native, digital-first customer service solutions for Quality Management, Workforce Management, and beyond!
PlayVox's Quality Management (QM) solution lets you move beyond basic QA to full QM, so you don’t just identify problems — you fix them.
Playvox’s WFM leverages AI to make your capacity planning, forecasting, employee scheduling, and intraday planning easy, accurate, and far less time-consuming.
Security and compliance
DPA available
SOC2 attestation
Annual penetration tests
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