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LogDNA

Welcome to LogDNA - The easiest log management system

|Visit logdna.com

How much does LogDNA cost?

When negotiating with Mezmo (formerly LogDNA), it's important to highlight their flexible pricing structure, which includes a free community version and customizable enterprise plans. The free version allows for limited usage (10GB/month for both ingress and egress) while the professional plan offers pricing that scales with usage, starting at $0.80/GB with options for retention periods that also impact pricing. This means you should emphasize your expected data volume and retention needs to tailor the plan effectively.Additionally, keep in mind potential discounts for long-term commitments or larger contracts, as Mezmo has a history of offering significant savings for higher volumes. Their total savings on previous transactions reached over $78,000, and the average savings percentage is around 21.81%. Therefore, prepare to negotiate based on these statistics and highlight any competitive offers from other vendors to strengthen your position.
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How does LogDNA price and package their products?
View pricing on LogDNA's website
Product: 
Community
FreePayment TermsMonthlyPopular FeaturesBasic log management features for free use.

Negotiating with LogDNA

Negotiation Tips

Present competition as an alternative during negotiations. Highlight quotes from competitors and articulate financial requirements that necessitate more favorable pricing. This can illustrate to the supplier that you are considering alternatives and puts pressure on them to offer better terms.
Emphasize the necessity to remove auto-renewal clauses due to internal finance/legal requirements. This approach can create negotiation leverage as it provides flexibility for future negotiations while simultaneously eliminating the risk of being locked into undesirable terms.
Address potential overage fees early in the negotiation process. Clarify expectations regarding growth and how overages do not reflect the current usage trends. Offer to forgo any overage fees in exchange for an early contract renewal or if the service usage is expected to grow.
Use the need to comply with security requirements (like SOC 2, HIPAA) as leverage to demand better pricing or waived fees for added features. If the supplier includes features at a premium that others provide for free, push back and underscore budget constraints.
Document any product issues or service level concerns experienced during the previous term. Present these challenges as a basis for requesting discounts or improved terms moving forward, reinforcing that the experience impacts your willingness to continue the partnership at the current pricing.

Considerations when buying LogDNA

OwnershipMezmo is a private company.
Fiscal year endDecember 31
Best months to buyDecember, March, June
Payment TermsNet 30, Annual payment discounts available
Upgrades/downgradesYes, LogDNA offers both upgrades and downgrades for its services, making it easy for users to adjust their resources as their needs change.
Redline thresholdRedline threshold estimate is $50k.

Additional Info

What is LogDNA?

Welcome to LogDNA - The easiest log management system
LogDNA's 1 Product
LogDNA
Welcome to LogDNA - The easiest log management system

Security and compliance

DPA available
SOC2 attestation
Annual penetration tests
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