kapa.ai

kapa.ai: Custom Package

Designed to address the challenge of answering complex, technical user questions at scale, this solution enables companies to convert their documentation and internal knowledge into highly accurate AI assistants. It uses retrieval augmented generation (RAG) to deliver instant, context-specific answers, integrates with platforms like Slack, Discord, and Zendesk, and provides granular controls for privacy and deployment, supporting developer support and operational efficiency.

kapa.ai: Pro Package

Enables technical and support teams to deploy an AI assistant that answers product and documentation questions across web, chat, and support channels. Offers features suited for enterprise use, including integrations with private/internal knowledge sources, granular access controls, and secure data handling to improve self-service support and reduce repetitive workload for internal teams.